After Sales and Technical Support Services

Our after-sales service ensures your equipment runs at peak performance from day one — and stays that way.

Ongoing Technical Support

From setup to ongoing optimisation, Kempner ensures your equipment and films perform at their best, long after the sale.

Our Commitment to After-Sales and Technical Support

At Kempner, after-sales and technical support isn’t just an add-on; it’s the foundation of how we build our long-term success with our clients. Our aim is to ensure that every piece of equipment and every roll of film you purchase delivers excellent value, operational efficiency, and cost-effective performance.

Complete Machine Commissioning

Every machine purchase is followed by comprehensive equipment commissioning tailored to each end user. This ensures you extract the full potential of your investment right from the start. Our experienced technicians are available to guide your team through setup, integration, and performance testing.

Key Benefits:

  • Seamless introduction into production
  • Initial training for operational staff

Biodegradable Films

We can supply a range of biodegradable, compostable or eco-friendly shrinkwrap films

Efficient Packaging Machinery

Our packaging machines can save companies time and resources

Responsible Supplier

We are committed to being a responsible provider of shrinkwrap solutions

On-Site Support and Expert Advice

As your machinery becomes part of your regular production process, we remain a call away. Whether it’s on-site troubleshooting or remote consultations, we offer technical support tailored to your workflow.

Flexible Warranty Coverage

Every machine comes with a warranty. However, at Kempner, we understand that no two businesses are alike. That’s why we offer customised warranty plans based on the type and sophistication of your equipment.

Warranty Benefits:

  • Peace of mind
  • Component coverage options
  • Custom durations and terms

Continual Support for Film Products

Our commitment naturally extends beyond machinery. We also provide end-to-end technical support for our packaging film solutions. With ever-evolving technology in sustainable packaging, we work closely with you to optimise performance and reduce costs.

Kempner are proud members of Recoup, an organisation that was established in response to the increased realisation that recycling and efficient use of plastic resources are essential for our planet’s future.

Kempner are also members of OPRL (On Pack Recycling Label), an organisation whose aim is to advance circularity and sustainability.

Film Support Services:

Cutting-Edge, Sustainable Film Innovation

We're pushing the envelope with advanced packaging films. Developed through superior science, our films offer:

Our films now include:

Our Strategic Objectives:

The Circular Economy and Future Outlook

Current thinking in sustainability increasingly favours the principles of a circular economy. The very notion of discarding products is now widely regarded as fundamentally flawed, even if they are compostable or contain recycled materials.

We believe the most responsible approach is to minimise film thickness from the outset, combine this with high recycled content, and promote reuse wherever possible.

Get In Touch for Unmatched Support

Ready to experience superior after-sales and technical support? Contact the team at Kempner today and discover how we can enhance your equipment performance, packaging efficiency, sustainability initiatives and not least, reduce your material costs.

Why Choose Kempner?

Unparalleled Performance

The Lowest Possible Prices

State of The Art Sustainability

Market Leading Customer Service

Speak With Our Packaging Experts

Get In Touch

We always aim to deliver packaging solutions to suit our customer’s needs. If you are interested in finding out more about our packaging machinery or materials then please get in contact with us. Kempner can supply:

  • Cost effective packaging solutions tailored to requirements
  • Cost and resource savings with market leading materials
  • Outstanding commissioning and servicing options

Please contact us to discuss your packaging needs in more detail.

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